What Servicer does for your shop
Trained human service advisors run your front counter remotely — answering your calls, building your estimates, and closing your tickets during the day, while AI catches everything after hours. We're not a call center. We're paid to produce revenue.
BRONZE
Never Miss Revenue
What it does: A trained human answers your phones as your shop, books appointments in your system, sends confirmations and reminders, and calls back every missed call. AI captures calls after hours so nothing waits until morning. (Bronze does not build estimates — it takes the customer's info and flags it for your team.)
Who it's for: The shop losing cars to voicemail — bays full, phone ringing, nobody free to answer it.
SILVER
Estimates Done Right
What it does: Everything in Bronze, plus estimates built inside your own shop software — priced by your rules: your labor rate, your parts markup, your vendors — and every digital inspection audited, on a 24–48 hour turnaround. (Silver does not sell — your team keeps the presentation and the close, with finished, correct estimates in hand.)
Who it's for: The shop drowning in paperwork — estimates piling up, inspections unchecked, techs waiting on approvals.
GOLD
The Revenue Advisor
What it does: Everything in Silver, plus active selling — presenting estimates, following up on every open one, and working declined work until it closes or dies. Payments are never touched; every payment is warm-transferred back to your shop.
Who it's for: The shop leaving money on the table — work quoted but never chased, declined jobs never followed up.
PLATINUM
Your Entire Front Counter
What it does: Everything in Gold at full-time coverage — Servicer owns the front counter end to end: phones, appointments, estimates, inspections, selling, follow-up.
Who it's for: The shop with no front counter at all — the owner is the advisor, the tech, and the owner — or a shop replacing a full-time front-counter hire.
Human advisors by day, AI after hours · 95%+ answer rate standard · Your rule book governs every price · We never touch your customers' payments · 30-day pilot — week 1 hookup, week 2 your rules, week 3 live, week 4 review.